General Manager - Toronto Eaton Center, A&F

Job description

Job Description:

The General Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

- Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.

- Coach staff to demonstrate product knowledge and brand awareness, to drive sales.

- Ensure all visual displays adhere to Brand and Corporate direction.

- Recruit, hire, train management and non-management associates.

- Conduct staffing and scheduling operations and payroll management.

- Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.

- Analyze reporting to inform decision making.

- Protect store assets, oversee store maintenance.

- Perform Opening and Closing Routines.

- Operate Register/Point of Sale systems.

- Represent the Brand and Exemplify Company Culture and Values

What it Takes

- 2+ years of store management experience, or relevant supervisory experience in a customer facing role.

- Proven ability to drive business results in a fast-paced retail environment.

- Excellent communication, leadership and interpersonal skills.

- Strong ability to build relationships and collaborate effectively.

- Proven results in assessing and developing talent.

- Strong critical thinking & problem-solving skills.

- High attention to detail, thoroughness and accuracy while multi-tasking.

- Self-motivated with ability to take initiative.

- Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

- Quarterly Incentive Bonus Program

- Paid Time Off

- Paid Volunteer Day per Year, allowing you to give back to your community

- Merchandise Discount

- Medical, Dental and Vision Insurance Available

- Life and Disability Insurance

- Associate Assistance Program

- Paid Parental and Adoption Leave

- 401(K) Savings Plan with Company Match

- Training and Development

- Opportunities for Career Advancement, we believe in promoting from within

- A Global Team of People Who'll Celebrate you for Being YOU

This role is for an existing vacancy. AI is not used during the recruiting process.

Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.