Claims Advisor Auto

Allstate Insurance Co. · CAN - ON GTA (Remote) · First seen 2026-11-05

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Posted by Allstate Insurance Co. on the hiring system it uses for its careers page; applications go straight to the company.

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  • Full-time
  • Remote from Canada
  • Work permit not stated
  • $48k–$73k CAD/yr

Remote Claims Advisor, Auto role based in the Ontario GTA, Canada, with a Monday to Friday schedule of 8:30am to 4:30pm (hours may vary by department need).

Investigates complex auto claims (impaired, unlisted operator, non-drivable), determines coverage and liability, and settles claims per company policy.

Requirements: high school education or equivalent, 3-5 years of customer service experience; prior auto adjuster experience preferred.

Expected pay is $47,800-$73,000 per year (currency assumed CAD); CIP designation is a bonus, not required.

From the posting
workplace
ATS workplace type: remote
locations
ATS location: CAN - ON GTA (Remote)
remote eligible countries
CAN - ON GTA (Remote)
employment types
your work week will be Monday to Friday 8:30am to 4:30pm
salary
Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually.
years experience min
3 - 5 years of customer service experience
education required
Minimum high school education or equivalent
skills
Damage Assessment, Documentations, Estimatics, Fraud Investigations
job function
Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability
actionable
Our team is growing, and we are actively looking to hire Claim Advisor, Auto.
scam risk
This job posting is for a current open role within the organization.

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend on the needs of the department.

Accountabilities:

- Review insurance policy and coverages

- Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability

- Settle claims in accordance with organization’s policies and practices.

- Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement

Qualifications:

- Minimum high school education or equivalent

- 3 - 5 years of customer service experience

- Previous auto adjuster experience preferred

- Knowledge in understanding and interpreting policies

- Commitment to providing outstanding customer service

- Proficient keyboard skills and computer literacy

Bonus Qualifications:

- Enrolled in (or willing to enroll in) CIP designation

- Fluency in other languages, is a strong asset

#LI-JE1

Skills Damage Assessment, Documentations, Estimatics, Fraud Investigations Compensation Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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