customer engineer
Apply on company site View on the company's hiring page (jobs.ashbyhq.com)
Posted by Turbopuffer on the hiring system it uses for its careers page; applications go straight to the company.
Can I apply?
- Full-time
- Remote from Canada, United States
- Work permit not stated
From the posting
- employment types
ATS employment type: full_time
- workplace
ATS workplace type: remote
- remote eligible countries
ATS location: US / Canada
- locations
ATS location: US / Canada
Job description
turbopuffer is looking for an engineer to help our customers succeed. While every day is different; (from digging into unfamiliar systems and debugging, to writing code when that's what it takes), you'll see each issue through to its end.
what you'll do:
- debug customer issues, optimize queries
- write examples for our docs
- write code to solve customer problems, ship PRs, and build automations
- live in customer slack channels, helping to solve problems from first report to resolution
- own customer outcomes
must have:
- typist - you can write well and can explain complex ideas simply
- linux - you're comfortable in terminals and reading logs
- python or javascript/typescript - for reproducing issues and building solutions
- human - you build trust and keep things productive when everything's on fire
- systematic - you methodically work through problems until you've found the root cause
nice to have:
- k8s experience
- vector search or full-text search background
- experience with the major cloud platforms
tpuf is hardcore & whimsical. we value:
- overstep > understep
- show > tell
- complexity is earned
- showing up as part of our customer’s team
- making stuff easy to react to
Seen on
- ashby — jobs.ashbyhq.com