Fraud Investigator
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Posted by Equifax Canada Co. on the hiring system it uses for its careers page; applications go straight to the company.
Can I apply?
- Full-time
- Work permit not stated
Fraud Investigator role at Equifax Canada in Toronto, Ontario, full time.
Requires 3+ years of relevant fraud experience, plus 3-5 years in client-facing financial services, telecom or insurance roles.
Requires basic AML and FINTRAC knowledge and intermediate-to-expert credit adjudication knowledge.
No work-authorization, workplace-mode or salary details are stated in the posting.
From the posting
- locations
ATS location: CAN - Ontario - Toronto
- employment types
Full time
- job function
Function - Fulfillment / Operations
- role family
Fraud Investigator
- skills
Basic knowledge of AML and FINTRAC are required.
- years experience min
3+ years of relevant fraud experience in the detection, identification, investigation of fraudulent activity.
- actionable
Investigate fraud alerts triggered by new applications.
- scam risk
Review application documentations provided by applicants.
Job description
Synopsis of the role
The primary function of this role is to identify, review, assess and mitigate the potential risk associated with new credit applications and/or existing accounts. This role would partner closely with the client directly, and equally with internal fraud and business consultants, product managers, operations partners, and senior leadership.
What you’ll do
- Investigate fraud alerts triggered by new applications.
- Review application documentations provided by applicants.
- Partner with internal client departments, such as credit risk, fraud strategy, compliance, etc.
- Confirm or clear fraud alerts triggered by new applications.
- Review, maintain and optimize rules that trigger fraud alerts.
- Generate performance reports for leadership.
- Timely reporting of current and historical fraud trends to enrich consortium data.
- Prepare and present findings to internal leadership groups with recommendations for process improvement.
What experience you need
- 3+ years of relevant fraud experience in the detection, identification, investigation of fraudulent activity.
- 3-5 years of customer service or client facing roles within financial services, and/or telecommunications, insurance sectors.
- Intermediate/expert knowledge of credit adjudication processing, policies and best practices required.
- Basic knowledge of AML and FINTRAC are required.
- Knowledge of fraud case management systems.
- Industry association/membership preferred; fraud/risk specific.
- Strong interpersonal, oral and written communication skills required.
- Proficient computer skills including, MS Office Suite, Google Suite and SharePoint.
What could set you apart
- Certified Fraud Examiner certification by the ACFE
- Product knowledge and experience interpreting credit bureau reports and utilizing fraud tools such as Citadel or FraudIQ Manager would be an asset.
- Strong oral presentation skills required as the ideal candidate will prepare and present findings directly to the client.
- This position requires critical analytical thought, investigative review techniques, a sound fraud background, and the ability to quantify and qualify emerging fraud trends.
- This role may involve a customer facing element where strong emphasis will be on customer experience, time sensitive resolution and building trustful relationships.
- The successful candidate will be proficient in a queue based fraud detection system, with the knowledge, skills and ability to balance both productivity and quality decision making with detailed rationale.
This is a newly created position.
Primary Location: CAN-Toronto-5700 Yonge
Function: Function - Fulfillment / Operations
Schedule: Full time
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- workday — equifax.wd5.myworkdayjobs.com