Field Operations Support Assistant
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Posted by Service Corporation International (Canada) ULC on the hiring system it uses for its careers page; applications go straight to the company.
Can I apply?
- Full-time
- On-site
- Work permit not stated
Full-time administrative and clerical support role at a funeral home, cemetery or crematory in Winnipeg, MB, Canada.
Requires high school or equivalent, 1-2 years of office clerical or customer service experience, and basic math skills.
Core duties include greeting the public, preparing documents and permits, processing payments and accounts payable, and ordering supplies.
Work is in person and the posting states no work authorization or salary requirements.
From the posting
- locations
ATS location: MB - Winnipeg
- employment types
full_time
- workplace
Responds to customer inquiries via telephone, internet and in person
- job function
Category (Portal Searching): Administration and Clerical
- role family
Category (Portal Searching): Administration and Clerical
- skills
MS Office Suite experience preferred
- skills
Basic mathematics skills required
- years experience min
1 - 2 years of experience in an office clerical or customer service capacity required
- education required
High School or equivalent
- actionable
Prepares death certificates, prayer cards and related documents
Job description
Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
- Prepares death certificates, prayer cards and related documents
- Completes required permits and or certificates
- Prepares and processes Veteran’s Paperwork
- Prepares marker monument placement paperwork
- Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
- Prepares and distributes daily schedules, reports, and documents
- Receives and processes payments and contracts
- Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
- Orders office supplies
- Oversees the processing of installation orders to grounds and maintenance departments
- Processes accounts payable transactions
- Assists with the preparation of obituaries
- Assists Location Management, Sales, Family Service Counselors and payroll as needed
- Acts as backup to Receptionist
- Greets family members and friends
- Communicates client family’s needs promptly and accurately to the appropriate staff member
- Conveys a sense of concern and empathy with client family members at all times
- Responds to customer inquiries via telephone, internet and in person
- Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
- High School or equivalent
Experience
- 1 - 2 years of experience in an office clerical or customer service capacity required
- Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
- Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
- MS Office Suite experience preferred
- Basic mathematics skills required
- Good verbal and written communication skills
- Strong organizational skills and detail oriented
- High level of compassion and integrity
- Ability to maintain confidentiality
Postal Code: R3T 5Y4
Category (Portal Searching): Administration and Clerical
Job Location: CA-MB - Winnipeg
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