Assistant Manager, Patrol Services – Winter- Full Time

Job description

SeasonalWHAT’S IN IT FOR ME?

- Free skiing and riding for you and your dependents;

- Discounted lift and attractions tickets you can share with your friends. Enjoy skating, tubing, Ridge Runner, and more;

- Staff priced meals & Starbucks treats;

- Receive exclusive discounts at all Blue Mountain-owned retail stores;

- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

HOURY WAGE STARTING AT $29.92 FULL TIME HOURS:

- 5 shifts per week

- 8-hour shifts

WHAT WILL I BE DOING? We are seeking an Assistant Manager, Patrol Services to support the safe and efficient operation of our Patrol Services team. This leadership role combines on-hill operational responsibilities with training, mentorship, risk management, and guest service excellence. Working closely with the Manager, Patrol Services, the Assistant Manager plays a key role in creating a safe, enjoyable, and memorable mountain experience for guests and employees alike.

- Supporting Patrol Operations by assisting with the recruitment, scheduling, coaching, and development of Patrol Services staff to ensure safe and efficient daily operations.

- Promoting Mountain Safety & Risk Management by enforcing resort safety standards, implementing industry best practices, and supporting a culture of safety for guests and employees.

- Leading Training & Professional Development by coordinating, delivering, and auditing training programs, including First Aid, CPR, guest service, and patrol operational standards.

- Coordinating Cross-Departmental Operations by building strong relationships with Mountain Operations and other resort departments to support on-hill activities, special events, and operational needs.

- Maintaining Operational Excellence by monitoring trail and patrol standards, proactively addressing safety concerns, and performing regular patrol duties as required.

WHAT DO WE NEED FROM YOU?

- Current First Responder certification (minimum requirement); First Aid and CPR Instructor certification is considered an asset.

- Previous ski patrol experience in a resort or mountain operations environment.

- Strong leadership, communication, and coaching skills with the ability to lead and develop a team.

- Exceptional guest service and interpersonal skills, with a demonstrated ability to build positive relationships with guests, employees, and cross-functional teams.

- Advanced skiing or snowboarding ability and ownership of personal equipment required.

- Must be at least 18 years of age and successfully complete a criminal background check.

*This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.