Heat Pump Sales Engineer

Job description

Electric Air is building a modern home climate company.

We install heat pumps across the Bay Area and have developed our own heat pump product platform, Redwood, designed around simpler retrofits, thoughtful design, and a better homeowner experience.

Electric Air combines:

- real-world HVAC operations

- product development

- software and technology

- design and branding

- customer experience

What to expect

As a Heat Pump Sales Engineer, you'll guide homeowners to select the right heat pump systems tailored to their unique needs, prioritizing customer satisfaction over sales targets.

You'll develop a strong foundation in heat pump technology, ductwork, and general construction, while consistently delivering exceptional service across phone, email, and in-home consultations. You'll also gain hands-on, practical experience by working closely with our installation teams on real-world projects. This role is a unique blend of technical expertise and customer-centric service, ensuring every customer enjoys a seamless, informed, and high-quality experience from start to finish.

What you’ll do? 

- Build and manage a project pipeline for residential heat pump installations.

- Lead the full sales cycle: client outreach, needs assessment, proposal development, closing deals, and providing after-sales follow-up to ensure customer satisfaction.

- Conduct detailed system assessments, estimating appropriate equipment based on heating and cooling loads, electrical panel compatibility, spatial constraints, and installation finishes.

- Prepare and present accurate, high-quality proposals, addressing custom requirements and complex scenarios.

- Support strategic initiatives such as market analysis, policy advocacy, and go-to-market planning focused on heat pump and home energy technologies.

What You'll Bring:

- 3-5 years of experience in sales and/or engineering roles. 

- Proven experience in sales, business development, or technical advisory roles within the HVAC, building services, or solar and battery energy sectors.

- Eagerness to understand heat pump systems and their application. 

- Strong skills in customer relationship management.

- Excellent analytical skills for evaluating potential options for homeowners. 

- Outstanding communication skills, capable of effectively articulating technical concepts to a varied audience.

- Proficiency in English, both written and spoken.

- Willingness to travel as required to meet business objectives.

- Commitment to fostering a positive work environment aligned with our core values and mission.

Benefits and Perks:

- Competitive salary with performance-based incentives.

- A comprehensive benefits package includes health, dental, and vision insurance.

- Professional development opportunities through workshops, courses, and conferences.

- Participation in a dynamic and supportive team committed to positively impacting the environment and communities we serve.