Ramp Duty Manager - Ground Operations

AGI Canadian Company · Richmond, British Columbia, Canada · First seen 2026-11-05

Apply on company site View on the company's hiring page (allianceground.wd1.myworkdayjobs.com)

Posted by AGI Canadian Company on the hiring system it uses for its careers page; applications go straight to the company.

Can I apply?

  • Full-time
  • On-site
  • Work permit not stated

Duty Manager role supervising ramp team members for Alliance Ground International in Richmond, BC.

Requires at least three years of ramp agent experience and three years of aviation management experience.

Requires a high school diploma or equivalent, a valid driver's license with a clean record, a drug screen, and airport security clearance with background checks.

Work is outdoors, physically demanding, and requires flexibility for nights, weekends and holidays.

From the posting
employment types
ATS employment type: full_time
locations
ATS location: Richmond, British Columbia, Canada
workplace
Work outside in all types of weather, around jet and machinery noises.
security clearance
obtain airport security clearance which includes an extensive employment, criminal record and residence background check
seniority
Ideal candidates will have at least three years of ramp agent experience and three years of progressive aviation management experience.
job function
Duty Manager
role family
Supervise and direct the work of ramp team members
skills
Demonstrate strong communication skills to interact professionally with team members and customers.
years experience min
Ideal candidates will have at least three years of ramp agent experience and three years of progressive aviation management experience.
education required
possess a high school diploma, GED or work experience equivalent
actionable
As a Duty Manager you will:

Job description

Job Description:

Are you an experienced team leader who inspires others to excellence? Are you looking for an opportunity to grow your career? Then let your career take off with Alliance Ground International as a Duty Manager! Ideal candidates will have at least three years of ramp agent experience and three years of progressive aviation management experience.

As a Duty Manager you will:

- Supervise and direct the work of ramp team members as they unload/unload and service aircraft.

- Create and manage schedules to ensure adequate staffing for all ramp operations.

- Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities.

- Serve as point person for customers and management to minimize or eliminate potential delays.

- Observe and enforce all AGI and Airline safety regulations as well as company policies.

- Assure that all GSE maintenance procedures are assigned and completed on each shift.

- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest and log flight information for billing purposes.

- Actively search for and report to station management any future business opportunities

- Assist with all ramp team duties (safety walks, baggage/cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed.

To be a Duty Manager you must:

- Demonstrate strong communication skills to interact professionally with team members and customers.

- Be at least 18 years old and possess a high school diploma, GED or work experience equivalent.

- Have a valid driver’s license with a clean driving record.

- Be able to pass a drug screen and obtain airport security clearance which includes an extensive employment, criminal record and residence background check.

As a Duty Manager you must be able to:

- Lift up to 70 pounds (32 kg) on a regular basis

- Carry heavy items up and down jetway stairs.

- Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.

- Work outside in all types of weather, around jet and machinery noises.

Alliance Ground International (AGI) is an international ground handler that supports the airline industry. We are committed to delivering the aviation community quality services by maintaining the highest level of safety and supplying efficient, effective staff.

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Seen on