Sales Force Compensation Technician - Career Network

Job description

Job Description

Build the future with us Are you recognized for your attention to quality, courtesy, ease with numbers, and sound judgment? Would you like to put your skills to work in support of our sales force and contribute to delivering a high-quality service experience?

As a Sales Force Compensation Technician - Career Network, you will play a key role in processing sales force compensation requests. You will analyze transactions, respond to inquiries, and help clearly explain compensation rules, commissions, bonuses, and contests.

This position is a great opportunity to showcase your skills and reach your full potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment where collaboration and innovation can thrive.

What you'll accomplish with us As a Sales Force Compensation Technician - Career Network, you will be at the heart of our mission. Here are your main responsibilities:

- Analyze and process requests for information and changes related to sales force compensation;

- Provide outstanding customer service by email and phone;

- Analyze transactions at the request of the sales force and provide the necessary explanations based on the commission schedule;

- Explain compensation rules, as well as the various bonuses and contests, to the sales force;

- Use various computer systems to make required changes to files and ensure proper follow-up;

- Identify and report unusual situations and contribute to finding solutions in a LEAN environment.

What could accelerate your success in this role We are looking for someone who:

- Is recognized for their attention to quality, courtesy, and outstanding customer service;

- Stands out for their ease with numbers and sound judgment;

- Holds a college or university diploma in administration or financial services, or has experience in a related field;

- Has 2 to 3 years of relevant experience;

- Has a good knowledge of the Microsoft Office suite;

- Has knowledge of the financial products and services offered by iA Financial Group, an asset;

- Has an advanced level of French and an intermediate level of English, as the successful candidate will be required to communicate with, provide explanations to, and process requests from the English-speaking sales force, both verbally and in writing, on a daily basis.

Why you'll love working with us

- A work environment where learning and development come together with a shared pursuit of excellence;

- Artificial intelligence in everyone's hands, helping you increase your personal effectiveness while supporting the organization's growth;

- A healthy, safe, equitable, and inclusive environment where everyone can reach their full potential and develop freely;

- The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Competitive benefits

- Flexible group insurance;

- Competitive pension plan;

- Stock purchase plan;

- Vacation, well-being, and personal development days;

- Telemedicine;

- Employee and family assistance program;

- Ergonomic furniture program;

- Performance bonus;

- Discounts on iA products;

- And more!

Apply now and take the lead in your career, where your talent truly matters!

Hesitant to apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. Your place may be with us, and we want to get to know you!

Location(s) Quebec / 1080, Grande Allee West Other Possible Location(s) Montreal / 1981 McGill College Avenue

Company iA Financial Group

Posting End Date 2026-11-20

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.