Account Manager

Job description

About Huzzle At Huzzle, we connect talented B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups and digital agencies to tech-driven businesses in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent with full-time, remote opportunities where they work directly as part of client teams, with ongoing support from Huzzle throughout their journey.

Role Type: Full-time Engagement: Independent Contractor

Job Summary We are looking for a proactive, high-energy Account Manager to join a fast-paced tech company. This is a critical role that sits at the intersection of relationship building and strategic growth. You will be the primary point of contact for our clients, ensuring they derive maximum value from our solutions while identifying opportunities to expand our footprint within their organizations. If you are a self-sufficient professional who thrives on the phone and excels at turning challenges into opportunities, this is the perfect career move for you.

Key Responsibilities

- Manage a high volume of outbound and inbound calls to maintain strong client relationships

- Act as the lead point of contact for all client matters, including handling escalations with speed and professionalism

- Drive revenue growth by identifying upselling opportunities and closing contract expansions

- Master objection handling to ensure client retention and long-term satisfaction

- Oversee administrative management and maintain meticulous pipeline records to ensure no detail is missed

- Solve complex client problems independently, providing creative solutions that align with business goals

- Collaborate with the wider team during regular in-person meetups in Cape Town to align on strategy and culture

Requirements

- Previous Account Management, Client Success or commercially focused relationship management experience.

- Proven high-volume calling experience.

- Strong relationship-building and closing skills.

- Excellent verbal and written English communication.

- Demonstrable upselling experience.

- Strong escalation handling and problem-solving skills.

- Excellent administrative skills and attention to detail.

- Ability to work independently.

- Currently based in Cape Town

Preferred Experience

- Technology or SaaS industry experience.

- B2B account management.

- Client retention and renewals.

- CRM and pipeline management.

- Objection handling.

- Experience supporting UK or international clients.

Benefits 💻 Work Remotely: Collaborate with international teams 🚀 Career Development: Explore opportunities with leading companies in SaaS, MarTech, and B2B services 🤝 Professional Network: Connect with a community of talented, high-performing sales professionals 🧭 Continued Support: Benefit from guidance and support from Huzzle throughout your placement journey 💰 Flexible Compensation: Explore salary opportunities aligned with your experience, preferences, and career goals