Duty Manager- Front Office

Job description

Description

Andaz Seoul Gangnam is looking for a Duty Manager who will be responsible for ensuring the Front Office operates successfully and efficiently in accordance with Hyatt International Brand Standards. The Duty Manager is expected to handle guest enquiries and complaints in a courteous and efficient manner, ensure guest satisfaction, maintain good customer relationships, and work closely with Housekeeping and other related departments on daily operations.

Position Level: Team Leader - Assistant Manager

Qualifications

- 3-5 years of experience in a luxury or international hotel environment

- Strong understanding of Front Office operations

- Excellent guest service and interpersonal skills