Salesperson - Inside Sales
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Posted by Service Corporation International (Canada) ULC on the hiring system it uses for its careers page; applications go straight to the company.
Can I apply?
- Full-time
- Work permit not stated
Inside sales role in Regina, SK at Service Corporation International (Canada) ULC, arranging at-need cemetery services and selling pre-need plans to families.
Minimum requirements: 1-2 years of college or equivalent education and experience, and a valid driver's license with an acceptable driving record.
Requires ability to drive frequently and to work some evenings and/or weekends each month.
Pay, work arrangement, and work authorization are not stated in the posting; 1-2 years of customer service or sales experience is preferred, not required.
From the posting
- locations
ATS location: SK - Regina
- employment types
full_time
- job function
Category (Portal Searching): Sales
- role family
Salesperson - Inside Sales
- skills
Customer service skills
- education required
1-2 years of college or an equivalent of education and experience
- actionable
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements.
Job description
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Shares family concerns with rest of the SCI team
Minimum Requirements
Education
- 1-2 years of college or an equivalent of education and experience
Experience
- 1-2 years of customer service or sales industry experience preferred
Licenses
- Valid driver’s license with an acceptable driving record
Knowledge, Skills and Abilities
- Ability to work a number of evenings and or weekends every month
- Ability to drive frequently
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skills
Postal Code: S4N 7B9
Category (Portal Searching): Sales
Job Location: CA-SK - Regina
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