Billing Specialist

Job description

About Us Ambient HVAC Parts Supply is a HVAC parts and solutions provider and part of the Ambient Enterprises family of companies. We supply high-quality HVAC equipment, replacement parts, and technical support to commercial and industrial customers across the region. Our success is driven by a team-oriented culture built on reliability, collaboration, and a strong commitment to customer service. As we continue to grow, we’re looking for motivated, dependable individuals who are interested in building a long-term career in a stable, fast-paced environment.

Job Description Position Summary The Billing Specialist ensures timely and accurate customer billing using Microsoft Dynamics 365 Business Central, with a focus on proper pricing, contract compliance, correct sales tax application, and follow-up on open sales orders. This role supports the operations teams, maintains high standards of financial accuracy, and assists with ad hoc projects as assigned.

Key Responsibilities

- Prepare, review, and issue customer invoices promptly in Business Central, ensuring accuracy of pricing, contract terms, and account details.

- Ensure sales taxes are calculated and applied correctly on all customer invoices.

- Follow up on open sales orders to ensure timely billing and fulfillment.

- Manage billing discrepancies or disputes, investigating and resolving issues quickly and professionally.

- Collaborate with sales, operations, and finance teams to ensure proper billing for services, orders, and contracts.

- Support month-end close by completing all billing accurately and on time.

- Maintain organized and accurate billing records for reporting and audit purposes.

- Assist with ad hoc billing and accounting projects to support process improvements or special initiatives.

Requirements

- 1–3 years of experience in billing, accounts receivable, accounting, or a related administrative finance role preferred.

- Experience preparing customer invoices and verifying pricing, contract terms, and account information for accuracy.

- Basic understanding of sales tax application and customer billing practices.

- Proficiency with Microsoft Excel and other Microsoft Office applications; experience with Microsoft Dynamics 365 Business Central or a similar ERP/accounting system is preferred.

- Strong attention to detail and commitment to maintaining accurate financial records.

- Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines, particularly during month-end close.

- Strong written and verbal communication skills, with the ability to work professionally with customers and internal teams to resolve billing discrepancies.

- Ability to investigate issues, identify errors, and follow through on resolutions in a timely manner.

- Ability to work independently while collaborating effectively with sales, operations, and finance teams.

- Willingness to assist with additional billing and accounting projects and contribute to ongoing process improvements.

Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.