User Experience Study Tester - OKX Crypto Exchange (AUS)

Job description

Freelance · Task-Based · Remote About Us Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, working with top technology giants and multinational corporations. Beyond AI, we deliver IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets.

Role Overview We are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app. You’ll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone.

What You’ll Do

- Register a new account on OKX and competitor apps

- Complete identity verification (ID scan & selfie)

- Deposit funds (fully reimbursed)

- Make an initial crypto purchase

- Narrate your thoughts aloud while recording your screen and audio

- Submit recordings and written feedback questionnaires

- Attend a weekly 1-hour debrief call (Fridays)

Who We’re Looking For

- New users (must NOT have used OKX or competitor apps before)

- Valid government ID (passport, driver’s license)

- Address Verification: Bank statement / tax statement / tenancy agreement / insurance statement / utility bill

- Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option)

- Able to narrate in English

- Access to both Android and iOS devices

- Ability to record screen with clear audio in a quiet, private space

Quality Expectations

- Thoughtful, natural-paced participation (no rushing)

- Clear, specific narration and written feedback

- Ratings consistent with explanations provided

- Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase)

Compensation

- Australia: $20–$25 PER 1-HOUR SESSION

- Full payment for work meeting project standards

- Higher tier rates available for consistently strong quality

Schedule

- Weekly debrief call: Fridays, 4:00 PM SGT / 1:30 PM IST / 1:00 PM PKT

- Duration: 1 hour

- Testers notified one week in advance

This is a great opportunity to contribute to a global research project, sharpen your testing skills, and earn competitive pay while working remotely. Requirements

- UX/Testing Experience: Experience in UX Testing, Usability Testing, QA, Software Testing, or Product Testing.

- UX Knowledge: Basic understanding of UX Research, UX Design, and usability testing.