Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Job description

Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing) Location: Remote (Global) Engagement: Ongoing | weekly Workshops + Advisory Company: MaxAccelerate Technology Group / Kompetenza Innovation

Overview We are building one of the most forward-thinking AI-powered Salesforce practices in the market. Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models, powered by Agentforce, automation, and intelligent workflows. To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders. This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions.

The Role You will act as a hands-on expert and trainer, delivering structured workshops and real-world guidance to enable our teams to:

- Design and build Agentforce-powered AI agents

- Translate business requirements into AI-driven use cases

- Implement end-to-end intelligent workflows across Salesforce

- Shift from traditional development to AI-first solution architecture

You will play a key role in upskilling our entire Salesforce capability.

Key Responsibilities

- Deliver monthly hands-on workshops for Salesforce developers and architects

- Train teams on Agentforce architecture, capabilities, and best practices

- Support the design and build of real-world AI use cases, including:

- AI SDR (Sales Development Representative) agents

- Customer Service / Support agents

- Onboarding and operations agents

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- Guide teams on prompt design, orchestration, and agent workflows

- Provide advisory on scaling AI solutions across enterprise environments

- Review and improve existing implementations and use cases

- Help define internal frameworks, accelerators, and best practices

Required Experience

- Proven experience working with Agentforce (Salesforce AI Agents)

- Demonstrated experience building multiple AI agents end-to-end

- Strong background as a Salesforce Consultant / Architect

- Hands-on delivery of AI use cases such as:

- Sales automation / SDR agents

- Customer service automation

- Workflow automation using AI

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- Deep understanding of:

- Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud)

- AI-driven workflows and automation

- Prompt engineering and agent orchestration

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- Ability to train, mentor, and communicate complex concepts clearly

What We’re Looking For

- Someone who is genuinely AI-first in their thinking

- A practitioner — not just theory, but real-world delivery experience

- Strong communicator who can lead workshops and influence senior teams

- Passion for building scalable, intelligent solutions

- Ability to work in a fast-moving, high-growth environment

Why This Role

- Work with a global AI and Salesforce innovation team

- Be part of building next-generation AI products and services

- Influence how AI is delivered across multiple industries and markets

- Long-term opportunity with consistent engagement and impact

- Direct involvement in cutting-edge Agentforce implementations

Engagement Model

- Ongoing contract / advisory role/Perm

- Monthly workshop delivery (core requirement)

- Additional involvement in solution design and strategic initiatives