Customer Service Representative
Apply on company site View on the company's website
Posted on the company's own website.
Can I apply?
- Full-time
- On-site
- Work permit not stated
Full-time Customer Service Representative role at IAA (an RB Global company) in Sudbury, ON, Canada, listed at $20.00 with no pay period stated.
Onsite work supporting branches and service centers: customer support by phone, mail and in person, order processing, data entry, and pre-auction paperwork.
Qualifications stress communication, digital literacy and time management, and require previous experience in an office setting.
Work authorization, hours, and language requirements are not stated; the posting describes a $1,500 sign-on bonus for eligible new hires.
From the posting
- workplace
ATS workplace type: onsite
- locations
ATS location: Sudbury, ON, Canada
- employment types
full_time
- salary
$20.00
- job function
Customer Service Representative
- role family
Customer Service Representatives
- skills
Digital literacy
- skills
Perform word processing assignments, filing, and related clerical duties
- skills
Time management skills
- actionable
Respond to customer questions, inquiries, and requests
Job description
We are currently offering a $1,500 sign-on bonus for eligible new hires.
Please note: If you are a temporary worker working for RB Global, you do not qualify for this bonus.
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.
Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
Responsibilities
- Provide a variety of customer support services through the mail, telephone, and direct personal contact
- Process orders and assignments and enter data into our internal computer systems
- Reference pricing and delivery information
- Respond to customer questions, inquiries, and requests
- Set up new and maintain existing records
- Perform word processing assignments, filing, and related clerical duties
- Process paperwork in preparation for auction day, securing necessary approvals
- Assist with other duties around the office to help out
Qualifications
- Ability to communicate comfortably with customers
- A phenomenal teammate, willing to assist your peers
- Digital literacy
- Time management skills
- Positive attitude
- Ability to work independently
- Strong interpersonal skills
- Professional and clean appearance
- Candidates must have previous experience in an office setting.
This position is to fill an existing vacancy.
About the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
Seen on
- oraclecloud — fa-exew-saasfaprod1.fa.ocs.oraclecloud.com