Inside Sales/Delivery Driver

CSS White Cap Supply Canada Inc · Burlington_L7L 5H9 · First seen 2026-11-05

Apply on company site View on the company's hiring page (whitecap.wd1.myworkdayjobs.com)

Posted by CSS White Cap Supply Canada Inc on the hiring system it uses for its careers page; applications go straight to the company.

Can I apply?

  • Full-time
  • On-site
  • Work permit not stated

Inside sales and delivery role at CSS White Cap Supply Canada in Burlington, ON: handles counter and phone customer orders, quotes, and order entry, and drives the delivery van.

Full-time, onsite; posted minimum pay is $21.15 (period and currency not stated).

Requires standing/walking and lifting 8-40 lb; HS diploma or GED is preferred, not required; 0-2 years of experience.

No work authorization or language requirements are stated.

From the posting
workplace
ATS workplace type: onsite
locations
ATS location: Burlington_L7L 5H9
employment types
full_time
salary
$21.15
seniority
Under close supervision, exercises limited latitude/independent judgment.
job function
Responsible for providing exceptional customer service and generating new sales opportunities.
role family
Inside Sales/Delivery Driver
skills
Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
years experience min
0-2 years of experience in area of responsibility.
actionable
Responsible for receiving, entering and processing orders, and delivering products

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary Responsible for providing exceptional customer service and generating new sales opportunities. Respond to customer order and quotation requests, over the counter, and received via outside sales representatives, telephone, email, and faxed correspondence. Responsible for receiving, entering and processing orders, and delivering products

Major Tasks, Responsibilities, and Key Accountabilities

- Provides exceptional customer service by greeting and interacting with customers. Upsells by identifying related products, add-on extensions and making customers aware of product promotions.

- Develops relationships and partnerships and establish our business as a First Choice Supplier to our customers.

- Analyzes our market and champions sales initiatives to increase overall market share and profitability.

- Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.

- Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions. Communicates product features, benefits, and warranty policy information to customers.

- Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required.

- Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Maintains showroom cleanliness.

- Drives delivery van to pick up incoming stock or deliver materials to designated locations.

Nature and Scope

- Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

- Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

- None.

Work Environment

- Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate to heavy weight (8-40 pounds).

- No travel required.

Education and Experience

- HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.

Minimum Pay $21.15

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