People Services Specialist - Abilities and Claims Management (14-month Term)

Job description

Full-Time | Onsite | Contract (14-month Term) Standard Work Schedule: Administrative/Office Schedule | Monday–Friday | 7:30 AM – 4:00 PM Carfair Composites designs and manufactures advanced composite components used in buses and coaches. Our work helps customers create lighter, stronger, and more durable products. As a member of NFI Group, Carfair operates manufacturing and distribution facilities across North America. Our teams bring ideas to life through engineering, manufacturing expertise, and a commitment to quality that helps support industries and communities every day. POSITION SUMMARY: The People Services Specialist is a key member of the People & Culture team, providing HR operational and employee relations support across the organization. This role is responsible for a broad range of human resources activities, including recruitment and selection, disability and claims management, employee and labor relations, attendance management, policy administration, workplace investigations, performance management, and employee engagement initiatives. A key focus of the role is coordinating occupational and non-occupational injury and illness claims, including WCB, MPI, STD, and LTD cases, while working closely with employees, leaders, healthcare providers, and external agencies to support safe and successful return-to-work outcomes. WHY JOIN US:

- Be part of a team whose work helps connect people and communities every day.

- Contribute to innovative transportation solutions that make travel safer, more accessible, and more sustainable.

- Build a rewarding career with opportunities to learn and grow across our family of companies.

- Join an inclusive workplace culture where team members are valued, respected, and empowered to succeed.

- Passionate about creating a better product, a better workplace, and a better world.

- Earn competitive wages and receive a comprehensive benefit package with immediate benefit eligibility.

- Registered Pension Plan with company match.

- Enjoy vacation time, paid holidays, and programs that support team member well-being and work-life balance.

- Access on-the-job training in a continuous learning environment.

- Join a company recognized as one of Manitoba’s Top Employers.

WHAT YOU WILL DO:

- Lead the administration, coordination, tracking, and reporting of occupational and non-occupational injury and illness claims, including WCB, MPI, STD, and LTD cases.

- Complete and submit claim documentation while ensuring compliance with legislative and organizational requirements.

- Liaise with healthcare providers, WCB, MPI, insurance providers, and other external stakeholders regarding claim status, medical restrictions, accommodations, and return-to-work plans.

- Coordinate and administer the recruitment and selection process, including workforce planning support, recruitment strategies, job postings, candidate sourcing, interviews, reference checks, and employment offers, while partnering with Talent Acquisition and Workforce Development teams to identify and implement effective hiring solutions that meet business needs.

- Coordinate and administer People & Culture programs and compliance initiatives, onboarding activities, orientation and feedback processes, exit interviews, employee recognition programs, audits, and related reporting, while ensuring completion of key employee lifecycle requirements.

- Maintain and update Human Resources Information Systems (HRIS), Applicant Tracking Systems (ATS), and benefits administration systems, ensuring accurate and timely processing of employee lifecycle changes, including new hires, job and classification changes, compensation updates, and terminations.

- Conduct workplace investigations and provide employee and labour relations support, including guidance on performance management, workplace conflict, harassment concerns, attendance management, and progressive discipline, while maintaining accurate employee records and related documentation, including performance management and salary administration files.

- Develop, coordinate, and deliver HR training and education programs for employees and leaders, including onboarding, policy awareness, attendance management, disability management, performance management, and employee relations topics.

- Assist in the development, implementation, communication, and continuous improvement of Human Resources policies, procedures, training, and programs.

WHAT YOU NEED TO BE SUCCESSFUL:

- Post-secondary education in Human Resources, Business, Disability Management, Occupational Health, or a related field. An equivalent combination of education and relevant experience will also be considered.

- 3+ years of progressive Human Resources experience supporting employee relations, labour relations, recruitment, and disability or claims management.

- Strong working knowledge of employment legislation, labour relations principles, disability management practices, Occupational Health and Safety requirements, and Workers Compensation legislation. Experience managing WCB claims and return-to-work programs in a unionized environment is considered a strong asset.

- Experience maintaining Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS) with a high degree of accuracy and attention to detail, as well as proficiency with the Microsoft 365 Suite, including Word, Excel, PowerPoint, Visio, OneNote, and Teams.

- Ability to stay organized in a high-volume environment and shift priorities quickly as needed.

- Excellent communication and interpersonal skills with the ability to build relationships and influence stakeholders.

Physical & Workplace Requirements:

- NFI Group maintains a drug-free workplace in accordance with applicable laws and contractual requirements.

- Ability to work in a standard office environment, including prolonged periods of sitting, computer use, keyboarding, and participation in virtual or in-person meetings.

Vacancy Status: We are currently recruiting to fill this open position. OUR WHY: At NFI Group, our purpose is simple: We Move People. Every day, our buses, coaches, parts, technology, and services help connect people. Across our family of brands, thousands of team members work together to design, build, deliver, and support transportation solutions that are safe, accessible, reliable, and sustainable. Whether you're building vehicles on the production floor, supporting customers, developing new technologies, or helping our business grow, your work helps keep communities moving. Our values of Safety, Quality, Integrity, Accountability, Teamwork, and Sustainability guide everything we do. If you're looking for meaningful work where you can make an impact, we'd love to hear from you. Learn more at www.nfigroup.com. AI Assisted tools may be used in parts of the screening or selection process.