{"id":"9a9572dc-0494-4ae5-8888-577c56a78c60","title":"Service Delivery Manager","company":{"id":"8d5c8d9f-aece-49a5-b267-314f1be418b4","name":"Edel","website":"https://edel.fa.us2.oraclecloud.com","url":"https://yesjob-web.pages.dev/companies/8d5c8d9f-aece-49a5-b267-314f1be418b4"},"url":"https://yesjob-web.pages.dev/jobs/9a9572dc-0494-4ae5-8888-577c56a78c60","apply_url":"https://edel.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/23079","status":"open","location":"Burnaby, BC, Canada","locations":[{"city":"Burnaby","region":"BC","country":"CA"}],"workplace":"hybrid","remote_eligible_countries":[],"employment_types":["contract","full_time"],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":{"max":107000,"min":87000},"languages_required":[],"seniority":null,"first_seen_at":"2026-11-05T17:42:23.054Z","last_seen_at":"2026-11-09T10:22:44.671Z","salary_text":null,"summary":"- Contract/full-time Service Delivery Manager in Burnaby, BC, joining Fortinet's SOCaaS team (posting lists Edel as company); owns customer delivery, escalations, and status reporting.\n- Requires 3+ years of customer-facing service delivery/leadership in professional services or consulting, plus SOC, incident response, SIEM/SOAR, and ITIL knowledge.\n- Bachelor's degree in IT, information security, engineering or similar is listed; Fortinet NSE, CISSP, ITIL 4, PMP, or CCNA/CCNP certifications are listed as desired.\n- Salary stated as CAD $87,000–$107,000 per year; work arrangement (onsite/hybrid) and work authorization are not stated in the description.","sources":["https://edel.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/23079"]}