{"id":"75276c37-35e0-4cef-a336-75f7f3ff0af9","title":"Service Delivery Manager","company":{"id":"a6219ba1-f162-4a1e-8cae-7b137d6e2e31","name":"Percepta","website":"https://percepta.taleo.net","url":"https://yesjob-web.pages.dev/companies/a6219ba1-f162-4a1e-8cae-7b137d6e2e31"},"url":"https://yesjob-web.pages.dev/jobs/75276c37-35e0-4cef-a336-75f7f3ff0af9","apply_url":"https://percepta.taleo.net/careersection/2/jobdetail.ftl?job=04FRG&lang=en","status":"open","location":"Ontario, Canada","locations":[{"city":"Ontario","region":"ON","country":"CA"}],"workplace":"onsite","remote_eligible_countries":[],"employment_types":[],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":null,"languages_required":[],"seniority":null,"first_seen_at":"2026-11-06T01:27:52.217Z","last_seen_at":"2026-11-09T06:13:40.371Z","salary_text":null,"summary":"- Onsite Service Delivery Manager in Windsor, Ontario, leading a customer service team toward CSAT, service level and quality goals.\n- Pay: $92,000 to $95,000 annually, plus performance bonus opportunities and benefits.\n- Requires at least 1 year of call center or equivalent experience; the posting is for a leader who coaches and develops team members.\n- Listed under Percepta but the body is a TTEC posting; employment type is not stated, and AI-powered tools may be used to prescreen candidates.","sources":["https://percepta.taleo.net/careersection/2/jobdetail.ftl?job=04FRG&lang=en"]}