{"id":"685f2f40-0655-4462-87ad-db86963b301b","title":"Customer Service Representative","company":{"id":"6e209b02-8709-4b17-8470-8d39d95de0b2","name":"IA Financial Services Inc.","website":null,"url":"https://yesjob-web.pages.dev/companies/6e209b02-8709-4b17-8470-8d39d95de0b2"},"url":"https://yesjob-web.pages.dev/jobs/685f2f40-0655-4462-87ad-db86963b301b","apply_url":"https://ia.wd3.myworkdayjobs.com/Professional/job/Quebec-Quebec/Reprsentant-e--service--la-clientle_JR10028093","status":"open","location":"Quebec, Quebec","locations":[{"city":"Quebec","region":"QC","country":"CA"},{"city":"Montreal","region":"QC","country":"CA"}],"workplace":null,"remote_eligible_countries":[],"employment_types":["full_time"],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":null,"languages_required":["fr","en"],"seniority":null,"first_seen_at":"2026-11-05T21:44:27.580Z","last_seen_at":"2026-11-08T03:59:47.166Z","salary_text":null,"summary":"- Permanent full-time Customer Service Representative role at iA Financial Group, handling calls and emails from policyholders and business partners (about 90% inbound, 10% outbound), in a non-sales environment.\n- Based in Quebec City (1080 Grande Allée West), with Montreal (1981 McGill College Avenue) also listed as a possible location; workplace model (onsite/hybrid) is not stated.\n- Advanced French and advanced English are both required for daily communication with unilingual clients; prior customer service experience is expected, but no minimum years or education are specified.\n- Work authorization is not stated in the posting; the posting is open until 2026-11-20.","sources":["https://ia.wd3.myworkdayjobs.com/Professional/job/Quebec-Quebec/Reprsentant-e--service--la-clientle_JR10028093"]}