{"id":"5fc39568-e904-41fd-8193-32357c2f0a31","title":"Senior Manager, Global Workforce Planning","company":{"id":"23882316-4bac-4f5b-b291-339349ce1845","name":"Lyft","website":"https://app.careerpuck.com","url":"https://yesjob-web.pages.dev/companies/23882316-4bac-4f5b-b291-339349ce1845"},"url":"https://yesjob-web.pages.dev/jobs/5fc39568-e904-41fd-8193-32357c2f0a31","apply_url":"https://app.careerpuck.com/job-board/lyft/job/8908002002?gh_jid=8908002002","status":"open","location":"Toronto, Canada","locations":[{"city":"Toronto","region":null,"country":"CA"}],"workplace":"hybrid","remote_eligible_countries":[],"employment_types":[],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":{"max":242500,"min":194000},"languages_required":[],"seniority":"senior","first_seen_at":"2026-11-05T21:25:03.353Z","last_seen_at":"2026-11-06T22:36:10.249Z","salary_text":null,"summary":"- Senior Manager role at Lyft in Toronto, leading forecasting, financial planning, and workforce management (including real-time scheduling) for Customer Care, and owning the commercial relationship with outsourced BPO partners.\n- Hybrid: in office at least 3 days per week (Mondays, Wednesdays, Thursdays); up to 4 weeks per year of working from anywhere.\n- Requires 10+ years in contact center workforce management, support operations, or operations strategy, including 5+ years leading managers.\n- Base pay CAD $194,000 - $242,500 per year (excludes equity, bonus, benefits). Work authorization requirements are not stated in the posting.","sources":["https://app.careerpuck.com/job-board/lyft/job/8908002002?gh_jid=8908002002"]}