{"id":"2074b050-21f5-4b1d-862d-87e2f3cd68ed","title":"CCaaS Solution Architect - Amazon Connect","company":{"id":"eebde407-40c7-45a4-b046-bfbe76cbdd38","name":"Accenture Inc Company","website":null,"url":"https://yesjob-web.pages.dev/companies/eebde407-40c7-45a4-b046-bfbe76cbdd38"},"url":"https://yesjob-web.pages.dev/jobs/2074b050-21f5-4b1d-862d-87e2f3cd68ed","apply_url":"https://accenture.wd103.myworkdayjobs.com/AccentureCareers/job/Toronto-40-King-St-W-Corp/CCaaS-Solution-Architect---Amazon-Connect_R00369364","status":"open","location":"Toronto, 40 King St W., Corp","locations":[{"city":"Toronto","region":null,"country":"CA"}],"workplace":"hybrid","remote_eligible_countries":[],"employment_types":["full_time"],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":null,"languages_required":[],"seniority":null,"first_seen_at":"2026-11-05T21:31:05.765Z","last_seen_at":"2026-11-07T16:04:50.672Z","salary_text":null,"summary":"- Full-time CCaaS Solution Architect (Amazon Connect) based in Toronto, ON, with a hybrid workplace per the ATS tag; the number of onsite days is not stated.\n- Requires 7+ years of CCaaS/cloud contact center experience, 5+ years leading large-scale transformations, and 3+ years each on Amazon Connect, legacy migrations (Avaya, Genesys, Cisco) and omnichannel design.\n- Minimum education is a high school diploma or GED; no work authorization or citizenship requirement is stated.\n- Posted salary range is $99,450 to $209,900 per year for British Columbia/Ontario/New Brunswick.","sources":["https://accenture.wd103.myworkdayjobs.com/AccentureCareers/job/Toronto-40-King-St-W-Corp/CCaaS-Solution-Architect---Amazon-Connect_R00369364"]}